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Terms and Conditions
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- A Project describes any kind of work undertaken by Dp Website Design requested by the client.
- The Client describes the individual, individuals, business or organisation agreeing to a service from Dp Website Design.
- The Live Site describes the date the website will be visible on the web.
- The Domain Name describes the web address where the website resides.
- The Hosting Account describes the yearly charge that we make to keep the clients website visible on the internet.
- The On-Site Content describes all of the text and images available on the websites web pages.
Dp Website Design Terms & Conditions of Business:- .
a) Once the client agrees to come on board with us, he/she will receive notification via email of the service that he/she has requested.
b) (i) Our web design team will only be instructed to commence work once we have received a 50% minimum project payment, from the price quoted for the service.
We then require a further 50% payment on completion of the website and before the website is released to the server.
b) (ii) If the website completion is being delayed by the client and at least 90% of the design work has been completed, the client may be asked to pay the final 50% payment.
c) The 50% deposit paid to Dp Website Design covers the cost of the initial web design work and therefore is non-refundable.
Dp Website Design do however reserve the right to decide upon whether a refund may be applicable in certain circumstances, but a refund is not guaranteed. If work has been carried out up to and including the value of the 50% deposit a refund shall not be offered and this payment will be taken for work already carried out.
d) Due to the number of projects that we receive, it is important for the client to maintain regular contact with the web design team throughout the design process.
If in the rare instance the client agrees to a project and pays the deposit and there is a period of no contact for 5 weeks or more, the web design project may be cancelled at our discretion and the client may lose their deposit.
e) Dp Website Design will leave it up to the client to ensure that research is undertaken to ensure that the proposed website operates within the realms of U.K. law and that the site is not illegal in any way.
f) Any information that we hold in our database about yourselves will never be disclosed to any third party without your expressed permission, aside from those reasons listed above.
g) Any images that Dp Website Design purchase for clients websites are to be used strictly on those websites.
Dp Website Design cannot be held responsible for the misuse of these images by other individuals, businesses and organisations.
h) Dp Website Design cannot be held responsible for any business failings, shortfalls and losses in sales incurred by any of its clients.
i) Dp Website Design will, if the client requires it, host the website, however Dp Website cannot be held responsible for any website down time due to technical issues with the hosting intermediary.
j) In cases where Dp Website Design have been asked to carry out search engine optimisation services for the client, we can not guarantee any high rankings on search engines.
k) Dp Website Design, on every project will provide its clients with a project completion date.
This date however is not guaranteed and we are not bound by this agreement in any way.
l) Dp Website Design own all of the design templates and code on the website, until full payment for the website is received.
Once full payment is received then the client owns all rights to the website code, apart from the content management system (if applicable).
m) All of the images displayed on the website are the sole responsibility of the client if any issues arise regarding copyright.
n) Domain names that are purchased by Dp Website Design are legally owned by the client once they become active.
It is therefore the responsibility of the client to renew his/her domain name in good time, because if this domain name expires, Dp Website Design cannot be held responsible for this.
Dp Website Design will of course make a reasonable effort to contact the client to give any prior warning of domain name expiry.
o) The above also applies for the clients hosting account.
p) Dp Website Design will allow the client upto 30 days to pay for his/her hosting and or domain name.
If this is not carried out by the client, Dp Website Design reserves the right to take the website down from a live position.
If the cleint wishes to reactivate his/her domain name and or hosting account, there will be an administration charge of £25 for this service.
q) Where the client does not use Dp Website Design for his/her hosting service, it is the full responsibility of the client to manage this service.
r) The above also applies for the clients domain name.
dp website design
58 vicarage gardens, plymouth PL5 1LG
tel: 01752 367520 email: enquiries@dpwebsitedesign.co.uk